The Library is here to help you successfully find, access, and use scholarly resources. Where is this?
One of the best ways to get research help is to drop by the Research Help Desk. Fall, Winter, Spring, and Summer semester hours are listed below. The librarians and support staff at the Research Help Desk are happy to answer questions about finding, accessing, and using scholarly resources. If you are having trouble with any part of the research process, or simply want to find out more about library resources, this is the best place to ask.
If you cant physically get to the Reference Desk, dont worry; there are many other ways to reach us. Check out this page for hours and service points.
Service Points
- Email: library@unbc.ca
- Text the Library: (250) 999-0478
- Phone: (250) 960-6475
- Long distance: 1-888-440-3440 within area code 250, select "2" for the library.
- Ask a Librarian Chat Widget: click "Ask Us" in the right side of the library website's main menu, just beside the "Login" button.
And you are always welcome to drop by in person! For a research consultation, contact your Subject Librarian.
You can also check out our . Looking for research help specific to a course or subject? Check out our !
Report a Problem
If you've found a broken link, or a resource that doesn't work, please let us know! We have a team of folks who will work to get you access to what you need. We generally respond to you the next business day.
Here's a link directly to the Report a Problem form. Please fill in as much information as you can and include permalinks and screenshots if possible.
Click for more information.
Research Help Desk Hours
| Fall and Winter Semesters | Spring and Summer Semesters | |
| Monday | 11 am to 4 pm | 11 am to 3 pm |
| Tuesday | 11 am to 4 pm | 11 am to 3 pm |
| Wednesday | 11 am to 4 pm | 11 am to 3 pm |
| Thursday | 11 am to 3 pm | 11 am to 3 pm |
| Friday | 11 am to 3 pm | 11 am to 3 pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |