Report a problem

Please fill out the form below if you are experiencing a problem with any of our e-resources, including issues with accessing library resources, errors on library web pages, or other technical problems. We have a team of folks who will do everything we can to get you access to what you need, and will get back to you within one business day.

If you are having problems accessing online resources from off-campus, you can try to access the Library’s online resources using ÂÜÀòÉäÇø's virtual desktop.

  • Students: After entering your user ID, password, and domain, choose the "Student Lab" desktop.
  • Faculty and staff: Choose the "Faculty Remote Access" desktop.

This form will route your question through the Library's third-party ticketing software.

What does this mean for your data?

Designation: *
Home campus: *
Please provide the name or description of the resource you are trying to access. (e.g. database, journal title, ebook title, etc.)
If possible, please attach a screenshot of the error you receive when trying to access the resource.
One file only.
50 MB limit.
Allowed types: jpg, png, pdf, doc.
Please attach an additional screenshot if needed.
One file only.
50 MB limit.
Allowed types: jpg, png, pdf, doc.
Please provide a detailed summary of the problem you are experiencing.