ITS Maintenance Digest - Week of September 25th to October 1st

ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myÂÜÀòÉäÇø Student Portal, our.unbc. ca for Employees, support.unbc.ca and on unbc.ca /its.  Please see one of these locations for maintenance notices.

ITS Maintenance Notice: Tuesday, September 27th || 6:00pm

Upgrades to the Network in Buildings 5, 7 , 8, 14: ITS is performing upgrades to the network in the following buildings, users may experience connection interruptions for a few minutes.

  • Building 5 (Geoffrey R. Weller Library)
  • Building 7 (Agora)
  • Building 8 (Teaching Laboratory)
  • Building 14 (Charles Jago Northern Sport Centre)

ITS Maintenance Notice:Wednesday, September 28th   || Time: 10:00pm – 11:00pm

Banner Prod Upgrade: Users may experiencesome interruptions during this maintenance.

ITS Maintenance Notice:  Wednesday, September 28th || Time: 10:00pm – 12:00am

Banner Upgrade: The following applications will be unavailable during this upgrade.

  • FAST
  • Argos
  • Banner
  • SSB (self-service banner)

ITS Maintenance Notice: Thursday, September 29th  || Time: 4:00am to 6:00am

Patch DDI: Users may experience network interruptions during this maintenance.

ITS Information Notice:[Zoom] Depreciation of Basic Authentication for Exchange Online.

If you have previously connected your calendars to Zoom with Basic Authentication, you will need to reconnect using OAuth 2.0.

Note: If you do not update the authorization type to OAuth 2.0, this will cause calendar integrations to be disrupted.

For more information:

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.