Copy and Print Services is now fully open and able to meet printing needs.
ÂÜÀòÉäÇø has made some temporary changes regarding how to print your own materials.
Temporary changes to printing at ÂÜÀòÉäÇø
Services for faculty and st​aff
Copy and Print Services provides faculty and staff with a variety of services:
- Convenient, cost-effective and high quality volume printing and photocopying in colour and black + white
- Extensive paper selection
- Various bindings and finishing services to meet your needs
- Professional transparent overheads, presentations, documents, and photos
- Thesis and map printing
- If your project cannot be supported in house completely, we will source the best service provider to finish the job
- Non-ÂÜÀòÉäÇø projects are welcome!
Placing an order
Printing requisition forms are available in the Copy and Print Services office and at all admin assistant desks. Completed forms must have all budget accounting codes (fund, org, account). All printing specifications must also be clearly noted. Jobs will not be printed until this information is submitted. Attach the requisition form to the original documents and drop them off at Copy and Print Services.
All originals must have all staples removed and be photocopy-ready. Dog-eared, torn, bound or wrinkled copies may be refused at the discretion of our staff.
Turn-around times vary depending on the volume of work in the shop. All documents must have copyright clearance approval before printing.
Picking up print jobs
Print jobs require a pick-up signature. This constitutes conclusive proof that all goods have been received, picked up, and are in good order and condition. Any miscounts or misprints must be noted on the form at this time. Reprints after the form is signed will be subject to additional printing costs. A pink copy of the requisition form is given to you or your department as a receipt.
Billing
All billing is submitted to ÂÜÀòÉäÇø Accounting monthly. Any questions or concerns regarding your photocopy billing can be made by calling 250-960-6464.
Services for students and the general public
ÂÜÀòÉäÇø provides all Copy and Print Services products for students and the general public. Thesis printing is also provided by Copy and Print Services. The acid-free thesis paper can be purchased at the ÂÜÀòÉäÇø Bookstore. You must submit your document to the Office of Graduate Programs for binding. Advice on the production of any kind of print requirement can be discussed with our knowledgeable, experienced staff. Cash, credit and debit are accepted as methods of payment.
Copyright procedures
All documents printed by ÂÜÀòÉäÇø Copy and Print Services must be copyright cleared.
We are very strict when it comes to reproducing anything from a manual, textbook or magazine. Some maps and colour reproductions of photographs require clearance as well. Most class notes, reports and exams do not require clearance as they are usually written by university faculty or staff. Please sign the 'authorizing copyright clearance' line on the printing requisition form. All documents not written by you must be cleared by the Copyright Officer. When preparing your course readings package, please be aware of this.
Print refund policy
You are responsible for verifying your print settings and the printer to which they are sent prior to accepting the charges. Refunds will only be provided for legitimate reasons and are granted at the discretion of our staff. Refunds are granted in the form of print credits only within two weeks if your request is approved. Cash is not given for print refunds.
Valid reasons for a refund
- Toner smears or streaks
- Jammed paper
- Low toner or too much toner (unacceptable print quality)
- Other printer-related defects