ITS Maintenance Digest - Week of January 29th to February 4th

ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myÂÜÀòÉäÇø Student Portal (Ellucian Experience), our.unbc. ca for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Notice: Thursday, February 2nd  || Time: 10:00pm – 4:00am 

Oracle Upgrade – Systems unavailable during this maintenance:

  • Banner Admin Pages - banner.unbc.ca
  • Self-Service Banner - ssb.unbc.ca
  • Argos Reports - reports.unbc.ca
  • Fast - fast.unbc.ca
  • ARC - arc.unbc.ca
  • Infosilem
  • Ellucian Experience (Student Portal)
  • Ellucian Workflow

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.