Service Desk Analyst

Posting Number
25-033CU
Posting Date
-
Department
Information Technology Services
Employer
University of Northern British Columbia
Job Type
Term, Full Time
Location
Prince George campus

Description

Reporting to the Client Services Coordinator, the Service Desk Analyst (SDA) is part of the IT Client Services team and provide day-to-day consultation, training, instruction, trouble-shooting and problem-solving to computer users for hardware, software, audio, video, teleconference, video conference, phone, network and related computer systems and peripheral devices. 

As part of the University’s commitment to promote in-house progression training, the Client Services Analyst is part of ÂÜÀòÉäÇøâ€™s Gateway Progression Plan. The progression plan consists of both an education/certification component as well as on-the job training where you will gain hands-on experience. The successful candidates will be placed at the appropriate level within the progression plan. 

For information including application instructions, please see the below link to the job posting.